Security documentation audit

Nobody reads your procedures. Until everybody does.

Incident report. Insurer's reservation-of-rights letter. Discovery request. After something goes wrong, that's the order in which strangers start reading your security documentation — more carefully than anyone in your organization ever has. None of what they find caused the incident. All of it becomes the story of negligence. A documentation audit runs that same read first, for you.

What they find

The four findings that write themselves into a claim.

Stale contact

The escalation contact left months ago

"Contact Duty Manager Peter Jacobs" — Peter left in Q3. In discovery, this reads as: nobody maintains the emergency procedure.
Wrong number

An emergency number for the wrong country

"Dial 911" at a property where the number is 112 — a copied-and-pasted library, and it reads that way.
Contradiction

Two procedures, two different answers

"Report within 24 hours" vs "notify within 48 hours." Whichever your team followed, the other document says they did it wrong.
No owner

A procedure nobody was accountable for

"Reviewed annually by the security team" — no name, no review date. The document testifies that it was maintained by no one.
The audit

Every document. Every contradiction. In 24 hours.

Share the library — PDF or Word, a shared folder is enough, NDA on request. The AI reads every procedure individually and against every other one; you get a reviewed, severity-ranked report with a suggested fix per finding, a Documentation Health Score your leadership and insurer can read, and a 45-minute walkthrough. Repeatable every quarter, so the file shows a maintained library — not a snapshot that started aging the day it was written. Priced per property by library size; quote same day.

Documentation Health Score58 / 100
!
4 critical findings across 18 documents
CRITICAL
!
2 procedures contradict each other
CONFLICT
!
7 contacts unverified in 12+ months
HIGH
!
5 procedures with no named owner
MED
Common questions

Frequently asked questions.

What is a security documentation audit?

A review of the written procedures a security operation runs on — SOPs, post orders, emergency plans — checking that each document works in real use and that the set is consistent as a whole. Findings are ranked by severity with suggested fixes.

Why audit before an incident?

Because afterwards, the documentation is read by people looking for negligence. A stale contact or a contradiction didn't cause the incident, but it becomes the story of the incident. Auditing first means you fix those items on your own timeline.

What does it deliver?

A severity-ranked findings report, a suggested fix per finding, a Documentation Health Score, and a walkthrough call — within 24 hours of receiving documents. See the sample report.

Read your documentation the way they will.

Severity-ranked findings with fixes, a Documentation Health Score, report in 24 hours. Email hello@soplive.io — or start with a free check on one SOP.

Book your audit