SOP Live is one home for every standard operating procedure. It checks each SOP for gaps and dead phone numbers, flags the ones that contradict each other, and tells you what to update when something changes.
Most SOPs are written once and then left alone. People leave, numbers change, new tools come in — and nobody notices until someone follows a procedure that's no longer right. Here's what SOP Live catches:
Every standard operating procedure in one place — not scattered across drives, inboxes, and binders.
Reads every procedure and flags vague steps, missing detail, and instructions no one could follow — then drafts the fix.
Pulls every contact a procedure tells you to call and flags the numbers that are missing, wrong, or out of date.
Finds where two procedures give different instructions for the same situation, so staff never follow the wrong one.
Describe one change — new system, fewer staff, a moved post — and SOP Live updates every SOP it affects.
Every SOP has an owner and a review date, and every change is logged — so you know who's responsible and what changed.
Upload your procedures — PDF or Word — and SOP Live becomes the single home for all of them, with one current version of each and a clear status at a glance.
Upload one SOP and SOP Live flags the vague steps, missing owners, weak reporting instructions, and tool or form dependencies — and drafts a suggested fix for each one.
Every SOP tells someone to call someone. SOP Live pulls out every number and flags the ones that are missing, wrong for the country, or out of date. On the paid plan it checks each one is still live by SMS, WhatsApp, or call.
The same situation shows up across several procedures, and over time they drift apart. SOP Live compares related SOPs and shows where they're out of step — a contact one relies on that another is missing, a deadline that doesn't match, a step that only exists in one.
A new system, a removed post, a shift cut from three staff to two — describe it once. SOP Live finds every SOP affected, drafts the edit for each, and tracks what's been approved.
Each procedure gets a named owner and a review date, so it's clear who keeps it current. Every change is logged with who approved it and when — so when an auditor asks, you can show it.
It keeps all your SOPs in one place and up to date — auditing each one, checking the phone numbers, flagging SOPs that contradict each other, and updating the right ones when your operation changes.
Request a review of one SOP and SOP Live will follow up by email. The goal is to show the kinds of gaps, contacts, phone numbers, conflicts, and suggested fixes the platform can surface before you connect the full library.
Yes — it's one of the most useful things the audit does. It pulls every contact a procedure tells you to call and flags the ones that are missing, malformed, or wrong for the country (like "911" at a site outside North America). On the paid plan it also checks each number is still live.
Yes. Describe the scenario and SOP Live drafts a procedure in your style, then audits it against your library so it doesn't contradict your existing SOPs.
A shared drive stores files; a chatbot reads one at a time. SOP Live treats your SOPs as one connected library — it checks them against each other, keeps owners and contacts current, and tracks every change.
No. Your SOPs are used to generate the audit you asked for, not to train models. Security terms and retention can be agreed before you load a whole library.
A free single-SOP audit, then a one-time setup to load your library plus a per-site monthly subscription for the whole-library features.
Request a review of one procedure — gaps, dead phone numbers, conflicts, and suggested fixes. No deployment, no setup, just a first look at what the platform catches.