When the claim comes, your procedures are the evidence.

SOP Live reads your entire security SOP library the way opposing counsel will — every dead phone number, every contradiction between procedures, every SOP nobody owns — and hands you the findings first, severity-ranked with fixes, in 24 hours. Built with the security function of a global luxury hotel group.

Want a taste first? Run one SOP through the free check — the real findings live between your SOPs.

24 hoursThe AI reads in minutes — you get the reviewed report
Severity-rankedEvery finding paired with a suggested fix
Yours stays yoursFiles aren’t kept — only the findings
The problem

Nobody reads your SOPs. Until everybody does.

After an incident, the sequence is always the same: incident report, insurer’s reservation-of-rights letter, discovery request. Then strangers read your procedures more carefully than anyone in your organization ever has.

None of it caused the incident. All of it becomes the story of negligence. Here’s what they find:

Stale contact

A name that left months ago

In an emergency, contact Duty Manager Peter Jacobs at +1 415 555 0148.
Wrong phone number

An emergency number that won't work

For emergencies, dial 911. — at a property in Spain, where the number is 112.
Vague instruction

A step no one can actually follow

Complete the appropriate incident report and attach all necessary evidence.
Two SOPs disagree

Different answers to the same situation

Report within 24 hours. — while another SOP says notify within 48 hours.
Full Property Audit

A consultancy-grade documentation audit. In 24 hours.

Consultancies do this with senior people, site visits, and weeks of reading. We taught AI to do the reading — it takes minutes. You get the reviewed report within 24 hours.

Or simply email hello@soplive.io — priced per property by library size, founding-property rates for early customers, quote same day.

STEP 1

Send your documents

PDF or Word — a shared folder is enough. NDA on request.

STEP 2

The AI reads everything

Each SOP individually, then all of them against each other.

STEP 3

24h later: report + walkthrough

Severity-ranked findings, fixes, and a 45-minute call.

Inside the audit · 01

It reads a procedure like your best reviewer would.

Every procedure in your library gets read the way your best reviewer would read it — vague steps, missing owners, weak reporting instructions, tool and form dependencies all flagged, each with a drafted fix.

Quality flags · SOP-15 Death in Property11 found
HIGH
Missing contact — the local emergency number isn't specified anywhere in the SOP or the directory.
HIGH
Missing contact — no phone numbers for any escalation contact (Director of Security, GM, Duty Manager, Legal Counsel).
HIGH
Vague report — the media holding statement has no template, required fields, or recipient.
HIGH
Vague report — the belongings inventory names no form and no storage location.
MED
Vague instruction — "follow up regularly" gives no interval or method.
MED
Vague instruction — "all key personnel involved" is undefined.
Inside the audit · 02

The number that fails you is the one nobody dialed in a year.

Every SOP tells someone to call someone. SOP Live pulls out every number and flags the ones that are missing, wrong for the country, or out of date. With ongoing monitoring, each number is also verified as still live.

Phone check · this SOP3 of 5 need attention
Site security · +34 971 00 00 00
OK
×
Doctor on call — no number in the SOP
MISSING
×
Emergency line — "911" at a site in Spain
USE 112
!
Insurance broker — not checked in 14 months
STALE
Duty manager · +34 600 00 00 00
OK
Inside the audit · 03

When two SOPs disagree, someone follows the wrong one.

The same situation shows up across several procedures, and over time they drift apart. SOP Live compares related SOPs and shows where they're out of step — a contact one relies on that another is missing, a deadline that doesn't match, a step that only exists in one.

Cross-SOP check · SOP-18 Snake Bite10 findings
HIGHA contact one SOP relies on, missing from another
SOP-16 MedicalLists Resident Nurse / Doctor in the call matrix
SOP-18 Snake BiteOmits it — no on-site clinical contact
A deadline two SOPs don't agree on
Theft SOPReport within 24 hours
Incident SOPNotify within 48 hours
After the audit

The audit finds the gaps. Monitoring keeps them closed.

Procedures rot quietly — people leave, numbers change, operations shift. Ongoing monitoring keeps your library true after the fixes: every SOP owned and on a review schedule, every edit checked against the whole library, contacts re-verified, and a change log an auditor can trust. When something changes on the ground, SOP Live finds every procedure it touches and drafts the edits.

Ownership & history42 SOPs · 6 owners
Theft SOP · owner: M. Ruiz
REVIEWED MAY
!
Fire evacuation · owner: J. Pallero
DUE THIS MONTH
×
Bomb threat · owner left — email bouncing
REASSIGN
Medical · edit approved by A. Cole
LOGGED
Why this, why us

Four ways to find out what’s wrong with your procedures.

Only one of them reads everything — and costs little enough to run every quarter.

SOP Live AuditAI reads it all Risk consultancy Staff read-through AI chatbot
Reads every SOP — individually and against every other one ~~
Finds contradictions between procedures ~
Checks contacts & emergency numbers, jurisdiction by jurisdiction ~~
Severity-ranked findings, each with a suggested fix ~
A Documentation Health Score you can track over time
Findings report in 24 hours
Affordable enough to repeat every quarter ~

✓ does it  ·  ~ partial, manual, or sample-based  ·  – not really.   A consultancy reads deeply but once, slowly; a chatbot reads one document at a time; your team doesn’t have the weeks it takes. The audit reads everything in 24 hours — and monitoring keeps it that way.

Common questions

About SOP Live.

What does SOP Live do, in one line?

It audits your security SOP library — dead and wrong-jurisdiction phone numbers, contradictions between procedures, missing owners, vague steps — and then keeps it that way with ongoing monitoring.

How does the Full Property Audit work?

Email us and share your SOP library (PDF or Word — a shared folder is enough; NDA on request). 24 hours later you get the report: every finding severity-ranked with a suggested fix, plus a Documentation Health Score and a 45-minute walkthrough. Your files stay yours — only the findings are kept.

Does it check the phone numbers in our SOPs?

Yes — it's one of the most useful things the audit does. It pulls every contact a procedure tells you to call and flags the ones that are missing, malformed, or wrong for the country (like "911" at a site outside North America). On the paid plan it also checks each number is still live.

Can it help me write a new SOP?

Yes. Describe the scenario and SOP Live drafts a procedure in your style, then audits it against your library so it doesn't contradict your existing SOPs.

How is this different from a consultancy audit?

A risk consultancy sends senior people for weeks and bills accordingly — and the review is a snapshot that starts aging the day they leave. SOP Live reads a whole library in 24 hours at a fraction of the cost, catches the cross-document contradictions humans miss at volume, and can re-run the same audit every quarter so the score stays honest. Where you need on-site judgment, the report makes that engagement sharper, not redundant.

How is this different from ChatGPT or a shared drive?

A shared drive stores files; a chatbot reads one at a time. SOP Live treats your SOPs as one connected library — it checks them against each other, keeps owners and contacts current, and tracks every change.

Do you train on our SOPs?

No. Your SOPs are used to generate the audit you asked for, not to train models. Security terms and retention can be agreed before you load a whole library.

How is SOP Live priced?

A free single-SOP audit to start. The Full Property Audit is priced per property based on the size of your library, with founding-property rates for early customers — email us and you’ll have a quote the same day. Ongoing monitoring is a per-site monthly subscription.

Popular SOP problems

Start where the procedure is breaking.

If you are trying to clean up SOPs, these are the practical entry points: audit one procedure, build the library, review what is missing, or fix security post orders before the next shift depends on them.

Find the gaps before an incident, a claim, or an auditor does.

Full Property Audit: your entire library, severity-ranked findings with fixes, report in 24 hours. Email hello@soplive.io — or start smaller with the free check.

Book your audit Free single-SOP check