SOP software — Casino

SOP management software for casino security teams.

A casino security operation runs dozens of procedures across the gaming floor, the cage and count room, and more. SOP Live keeps each one owned, reviewed, and current — and tells you which ones are not.

Cage and countEscort steps that name a cage supervisor who left
Surveillance handoffCoordination rules written for an old camera console
Floor incidentsEjection procedures that point to a former shift manager
What it does

Manage every casino security SOP in one place.

01

Every SOP in one place

All casino security procedures, from the gaming floor to the cage and count room, in one searchable library.

02

Audit on upload

Each SOP is checked for vague steps, missing owners, and stale contacts.

03

Owners and review

Every procedure carries a named owner and a review status.

04

Contact checks

Flag numbers — like the shift manager or the surveillance operator — that no longer reach anyone.

05

Compare across posts

See where procedures disagree on escalation, timing, or roles.

06

Audit trail

Keep dated evidence of what changed, who owned it, and when.

The real problem

It is never one casino SOP. It is dozens.

Each procedure has its own owner, contacts, and review date. The hard part is seeing, across all of them, which are current and which have quietly drifted.

Gaming floor

A dispute step that skips surveillance

"Resolve disputes with the pit supervisor." — omits the surveillance hold the gaming regulator expects on the record.
Cage & count room

A two-person rule that drifted to one

"Counts are observed by two staff." — the current roster only schedules one on the overnight count.
Surveillance coordination

A retention window that's out of date

"Retain footage for 7 days." — the jurisdiction now requires longer; the SOP was never updated.
Entrance & ID check

An exclusion list with no owner

"Check arrivals against the self-exclusion list." — names no system, no owner, and no update cadence.
Security leadership view

See every casino SOP's status at a glance.

Which casino procedures are owned, which are overdue for review, and which depend on contacts that no longer answer — without opening a single PDF.

Casino SOP library48 SOPs
!
The gaming floor SOP — no owner
UNOWNED
!
Surveillance coordination SOP — review overdue
OVERDUE
The cage and count room SOP — reviewed, owned
CURRENT
The entrance and id check SOP — contacts checked
LOGGED
Common questions

Frequently asked questions.

What is SOP management software for casino security?

It is software that keeps every casino security procedure — across posts like the gaming floor and the cage and count room — in one place, owned, reviewed, current, and auditable.

How is it different from storing casino SOPs as PDFs?

PDF copies multiply and drift silently. SOP management software keeps one current version per procedure, with owners, review status, and a change history.

Can SOP Live manage casino security SOPs?

Yes. SOP Live audits each SOP for free, assigns owners and review status, checks contacts, and keeps an audit trail.

See how SOP Live handles your casino SOPs.

Run one SOP through the free audit and see owners, contacts, and review status surfaced automatically.

Run a free SOP audit